Frequently Asked Questions

We're about an hour from Aqaba and 90 minutes from Petra. Once you book, we arrange a meeting point at the Wadi Rum visitor centre and bring you into camp by 4×4 — and we can organise private transfers from Aqaba, Petra or Amman. Transfers are arranged on request and charged separately.

Every stay includes breakfast, a traditional Bedouin dinner, welcome tea and Wi-Fi. Taxes and service of 7% are added to the rate, and the Wadi Rum protected-area entry fee is paid separately. Transfers and experiences like jeep tours and camel rides can be added to any booking.

Rates start at 120 JOD per night in low season and 150 JOD in high season for a Shell Tent — see each tent page for its own rates. High season runs March to November, plus 25 December to 5 January. We're open all year, and booking direct with us is always at least 10% below the booking sites.

Children up to 9 years old stay free of charge. Children aged 10 to 12 are 25 JOD per night. An extra adult bed, where the tent allows one, is 40 JOD per night.

Yes. All of our shell tents, bubble domes and triple tents are climate-controlled with both heating and air-conditioning, plus en-suite bathrooms with hot water — comfortable in every season.

Absolutely. Our Shell Triple Tent sleeps three and is designed for families, and experiences like camel rides and stargazing are wonderful for children.

Most dates offer free cancellation up to a set period before arrival. The exact terms for your dates are shown before you confirm your booking and repeated in your confirmation email.

Yes — our kitchen accommodates halal, vegetarian and most dietary requirements. Let us know in advance and we'll take care of it.

Book online at shellluxurycamp.com/book: choose your dates and tent, add any experiences, and you'll see the full price before you confirm. Your booking is confirmed instantly, with a reference by email. Prefer to talk it through? WhatsApp or call us any time — someone answers 24/7.